Customer Service Representative

Our client in the hospitality sector is seeking a Customer Service Representative for their Montego Bay location.

Responsibilities:

• Handle customer inquiries via phone, email, and chat
• Resolve customer complaints professionally
• Process orders and returns
• Maintain customer records
• Achieve performance targets

• Minimum of CSEC passes including English
• 1+ year customer service experience
• Excellent communication skills
• Computer literate
• Flexible to work shifts including weekends